About Us

Welcome to Caritas, your trusted experts in recovering overpayments of council tax and business rates for social housing providers. As a leading specialist in the field, we bring over a decade of experience, offering efficient and innovative solutions to our clients.

Having collaborated with some of the largest councils and not-for-profit housing associations in the country, we pride ourselves on customer relations. Our business is built on understanding the unique setups and needs of each client, ensuring that our operations are bespoke and tailored to deliver optimal results.

At Caritas, our team is characterised by openness, resilience, and a relentless focus on solutions. We navigate the most efficient paths forward and approach every task with straightforwardness and clarity. Our commitment revolves around delivering tangible results. With a flexible and outcome-focused approach, we consistently succeed where others may have faltered.

Trust Caritas for expertise, efficiency, and a dedication to achieving success in every collaboration.

Our Team

Discover the strength behind our success – our exceptional team, thoughtfully chosen from diverse industries to embody our core values seamlessly. With a wealth of skill and experience, each team member contributes to over 30 years of combined knowledge, establishing them as true experts in our field with impressive retention rates.

The dedication and work ethic of our team play a pivotal role in the triumph of this dynamic group. Their professionalism, helpful demeanour, and collaborative approach make working with them a breeze. Moreover, they maintain a keen awareness and respect for existing partnerships between our clients and councils, enhancing the value they bring to every interaction.

Our Vision

As we grow, it is important to us that we preserve the family spirit of the company and the strong feeling of inclusiveness we have cultivated across our team. Every member of our team shares our values and brings a unique perspective and understanding to the work we do.

Our culture is characterised by care, collaboration, and a welcoming atmosphere – a foundation we are unwaveringly committed to preserving, even as we pursue business growth.

“ At the core of our identity and work philosophy are seven simple yet powerful words – our Core Values. These values authentically define who we are, not as aspirations or externally prescribed ideals.

Crafted collaboratively by our dedicated employees, these Core Values emerged organically when defining the characteristics that best represent us. Today, they stand prominently at the forefront of our company’s mindset, guiding our actions and shaping our distinctive identity. ”

Simon Fitzsimmons, Director of Client Services, Caritas